Frequently Asked Questions

In this section, find answers to common questions about your finances.
If you don’t find your question below, or you need additional resources, call 2-1-1 or visit www.211ri.org

I do not know what my credit rating is. Where can I get a copy of my credit report?

You are entitled to one free credit report from each of the three credit bureaus (Transunion, Experian, and Equifax) every year. You can request and view your report online .

The Federal Reserve Bank has published a pamphlet explaining your credit report , why your credit score is important, and how to use your report.

I think my identity has been stolen, where can I find help with identity theft?

The federal trade commission provides an entire Web site about identity theft, including how to prevent identity theft and how to recover your identity if it has been stolen. Visit the Federal Trade Commission Web Site “ Fighting Back against Identity Theft ”.

The Federal Reserve Bank has also published a guide on “ How to Establish, Use and Protect your Credit

I am having trouble paying my bills; how can I reduce my debt?

In the Rhode Island area, you can call Money Management International ((800) 208-2227), a nonprofit financial resource center that offers tools to help you set and achieve financial goals.

I am worried I might need to declare bankruptcy; where can I go for help?

In the Rhode Island area, you can call Money Management International ((800) 208-2227), a nonprofit financial resource center that offers tools to help you set and achieve financial goals.

I have a mortgage and now I am worried about being foreclosed; who can I call?

You are not alone. Call the Rhode Island Housing Help Center 401-457-1136.  Your call will be answered by a homeownership counselor who can help with your next steps.

Do I have an accepted valid form of Identification for a bank account?

Identification requirements vary among participating financial partners.  You can learn more by using the Side-By-Side Comparison chart (126KB PDF).

Additional Resources
Apply for a Mexican Consular ID
Apply for a Dominican Republic ID
Apply for a Columbian ID